Culinary Excellence Delivered

×

Privacy Policy

Effective Date: January 1, 2026

At Chef Matters, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our cooking services.

Information We Collect:

We may collect personal information such as your name, email address, phone number, dietary preferences, and payment information when you book our services or contact us.

How We Use Your Information:

We use your information to provide our cooking services, communicate with you about bookings, process payments, and improve our services. We may also use your information to send you updates about our services with your consent.

Information Sharing:

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy or as required by law.

Data Security:

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us:

If you have questions about this Privacy Policy, please contact us at [email protected].

×

Terms of Service

Effective Date: January 1, 2026

Welcome to Chef Matters. These Terms of Service govern your use of our cooking services and website.

Service Agreement:

By booking our services, you agree to provide accurate information about your event, dietary requirements, and any allergies or restrictions. We reserve the right to refuse service if we cannot accommodate specific requirements safely.

Booking and Cancellation:

Bookings require advance notice and may require a deposit. Cancellations made less than 48 hours before the scheduled service may incur charges. We reserve the right to cancel services due to circumstances beyond our control.

Payment Terms:

Payment is due as specified in your service agreement. Late payments may incur additional fees. All prices are subject to applicable taxes.

Liability:

While we take every precaution to ensure food safety and quality, you acknowledge that cooking and food service carry inherent risks. Our liability is limited to the cost of services provided.

Modifications:

We reserve the right to modify these terms at any time. Continued use of our services constitutes acceptance of any changes.

For questions about these terms, contact us at [email protected].

×

Disclaimer

Food Allergies and Dietary Restrictions:

Chef Matters takes food allergies and dietary restrictions seriously. However, our kitchen facilities may process various ingredients including nuts, dairy, gluten, and other common allergens. While we take precautions to prevent cross-contamination, we cannot guarantee that our dishes are completely free from allergens.

Health and Safety:

All our chefs are trained in food safety protocols and hold appropriate certifications. However, clients with severe allergies or health conditions should consult with their healthcare provider before consuming our prepared foods.

Service Availability:

Our services are subject to chef availability and may be limited during peak seasons or holidays. We recommend booking in advance to ensure availability.

Ingredient Sourcing:

We strive to source fresh, high-quality ingredients from reputable suppliers. However, seasonal availability may require substitutions, which will be communicated in advance when possible.

Equipment and Facilities:

When providing services at client locations, we work with available kitchen facilities and equipment. Service quality may vary based on the adequacy of kitchen facilities provided.

No Warranty:

Our services are provided "as is" without warranty of any kind. We disclaim all warranties, express or implied, including merchantability and fitness for a particular purpose.

For specific concerns or questions, please contact us at [email protected].